Full Service Support
Premium Full Service Support
Our Premium Customers choose Full Service Support.
We proactively monitor your IT estate (Servers, PCs, Laptops, Printers) using our Remote Monitoring Software. If something is not looking right, for example, a disc is getting full, we will log in remotely and fix the problem.
We implement Patch Management or Updates at a time to suit you. Patch Management or Updates is the process of repairing system vulnerabilities which are discovered after the infrastructure components have been released on the market. This means that popular software such as Windows 11 need to be patched so that no vulnerabilities exist on the operating system.
It is imperative that these updates get applied to protect your software from malware.
We do this out of hours, so you work seamlessly when you are at work.